Orders received before 10:00am AEDT on business days will be dispatched on the same day. All orders received after 10:00am AEDT will be dispatched on the next business day. All orders placed on weekends and public holidays will be processed on the next available business day.

Once your order has been collected by Australia Post, you will receive your tracking information via the email address used to place your order. 

Australian orders are shipped via Australia Post from Melbourne, Australia.

DOMESTIC SHIPPING

Destination	Cost	Delivery Time (calculated from time of dispatch)
Australia Domestic Standard Shipping Australia Post Parcel Post	$9.95	1-6 Business Days to metro areas 5-13 Business Days to rural areas
Australian Express Shipping (Australia Post Express Post)	$19.95	2-5 business days for select* destinations.  *Please check your postcode via the Australia Post website to ensure your postcode is within the Express Post network here

 

INTERNATIONAL SHIPPING

New Zealand (Shipping - Australia Post International)

$9.95

5-10 business days from dispatch Express post is not available for orders to New Zealand.

 

Pro-tec ships to New Zealand from our Port Melbourne warehouse twice per week on Thursdays and Mondays only.

For New Zealand orders, please take note of the following times:

For dispatch Monday, please order prior to 11 am Friday.

For dispatch Thursday, place your order prior to 11 am on Wednesday

Pro-tec does not take responsibility for any customs or import duty charges incurred for international deliveries. All charges are to be paid by the customer on delivery of order.

Customs policies vary widely from country to country, so please contact your local customs office for further information.

www.customs.govt.nz/features/internetshopping/Pages/default.aspx